UTA Transit Police: (801) 287-EYES (3937)Ĭrossing and Crossing Arm Issues: 1-84 (note the crossing ID number located on the sign when reporting an issue) Guaranteed Ride Home (Eco Pass Holders Only): (801) BUS-HOME (287-4663) Salt Lake City - Lost and Found NEW LOCATION Use our Report Lost Item Form to let us know you looking for an item you left behind.Ĭustomer Service Office Locations and Hours Want to learn more about Service Alerts? See Get Service Alerts Delivered to Your Phone. Go to /signup to subscribe to route-specific alerts and other rider communications. You can now receive text and email Service Alerts for the routes you use. In addition, we provide limited service information and answer general questions on Twitter from 5 a.m. General inquiries can be made Monday through Saturday from 6 a.m. Multi-lingual options are also offered for 240 languages and dialects. We can help with trip planning, fare information, general questions and concerns as well as FAREPAY card assistance, lost and found, transit passes and reduced fare programs. Prices may be impacted by distance, traffic, time of day, special events, and prime time surcharges.UTA’s Customer Service department is committed to provide quality information and support to customers as they use public transportation.If you request a ride that does not meet the criteria, you will not see the discount shown on your ride confirmation screen, and you will have to pay the entire ride out of pocket.Distribution of cleaning supplies and masks for drivers.Health safety education for drivers and riders.Required face masks for drivers and riders.Only ONE rider allowed per ride for social distancing.Personal health certification for drivers and riders.Lyft Rider Safety Information Lyft's Health Safety Program Launched in Response to COVID-19 Ask the driver to say who they are picking up.Follow the Lyft vehicle on GPS via the app.
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